Terms of Service

Effective Date:

1. Acceptance of Terms

By accessing and using ImportationDotCA Inc.'s ("Company," "we," "our," or "us") services, website, or engaging in any business relationship with us, you ("Client," "you," or "your") accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, you must not use our services or website.

2. Company Information

3. Services Description

ImportationDotCA Inc. provides comprehensive export trading services including but not limited to:

• Export Trading Services: Purchase and resale of goods from approved Canadian suppliers to international markets
• Import Export Logistics: Coordination of freight forwarding, customs clearance, and transportation services
• Customs Compliance: Preparation and submission of customs documentation, HS code classification, and regulatory compliance
• Documentation Services: Commercial invoices, packing lists, certificates of origin, and other trade documentation
• Supply Chain Management: End-to-end coordination of export processes from sourcing to delivery
• Market Development: Identification and development of international markets for Canadian products
• Quality Assurance: Product inspection and quality control services
• Trade Consulting: Advisory services on international trade regulations and market entry strategies

4. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete product information, specifications, and documentation
• Ensuring all products comply with applicable Canadian and international laws and regulations
• Obtaining necessary licenses, permits, and certifications for their products
• Maintaining product quality standards and meeting agreed-upon specifications
• Timely payment of all fees, charges, and expenses as agreed
• Providing accurate business information and maintaining current contact details
• Complying with all applicable export control laws and regulations
• Ensuring products are not prohibited or restricted for export
• Maintaining adequate insurance coverage for their products
• Providing timely responses to requests for information or documentation

5. Service Terms and Conditions

5.1 Service Agreements

All services are provided subject to separate service agreements that will specify:

• Specific services to be provided
• Pricing and payment terms
• Delivery schedules and timelines
• Quality specifications and standards
• Risk allocation and insurance requirements
• Termination conditions

5.2 Pricing and Payment

• All prices are subject to change without notice unless otherwise agreed in writing
• Payment terms are net 30 days unless otherwise specified
• Late payments may incur interest charges at 1.5% per month
• All prices are exclusive of applicable taxes, duties, and fees
• Currency fluctuations may affect pricing for international transactions
• Additional charges may apply for rush orders, special handling, or compliance requirements

5.3 Delivery and Performance

• Delivery dates are estimates and not guaranteed unless specifically agreed in writing
• Force majeure events may delay or prevent performance
• Client delays may result in additional charges and schedule adjustments
• Partial deliveries may be made when necessary
• Risk of loss transfers to client upon delivery or as otherwise agreed

6. Compliance and Regulatory Requirements

Both parties agree to comply with all applicable laws and regulations, including:

• Canadian export control laws and regulations
• Customs and Border Protection Agency (CBSA) requirements
• Canadian Food Inspection Agency (CFIA) regulations
• International trade agreements (USMCA/CUSMA, WTO, etc.)
• Destination country import requirements
• Anti-corruption and anti-bribery laws
• Sanctions and embargo regulations
• Environmental and safety regulations

7. Intellectual Property Rights

Intellectual property rights are protected as follows:

• Client retains ownership of their product designs, trademarks, and proprietary information
• Company retains ownership of its methodologies, processes, and proprietary systems
• Both parties agree to respect each other's intellectual property rights
• Unauthorized use of intellectual property is prohibited
• Confidential information must be protected and not disclosed to third parties

8. Limitation of Liability

To the maximum extent permitted by law:

• Company's total liability shall not exceed the total amount paid by client for the specific services giving rise to the claim
• Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Company shall not be liable for loss of profits, business interruption, or loss of data
• Company shall not be liable for delays caused by third parties, government actions, or force majeure events
• Client assumes all risks associated with international trade and market fluctuations
• Company's liability is limited to the services directly provided by Company

9. Indemnification

Client agrees to indemnify and hold harmless Company, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or related to: (a) Client's breach of these terms or any service agreement; (b) Client's products or services; (c) Client's violation of any applicable laws or regulations; or (d) Client's negligence or willful misconduct.

10. Insurance and Risk Management

Insurance requirements include:

• Client must maintain adequate product liability insurance
• Client must maintain general liability insurance with minimum coverage as specified
• Company maintains professional liability and general liability insurance
• Both parties must provide certificates of insurance upon request
• Insurance coverage must be maintained throughout the service period
• Additional insurance may be required for specific products or markets

11. Confidentiality

Both parties agree to maintain confidentiality of:

• Business strategies, pricing, and financial information
• Customer lists and market information
• Technical specifications and proprietary processes
• Any information marked as confidential or that should reasonably be considered confidential
• Confidentiality obligations survive termination of the business relationship
• Breach of confidentiality may result in legal action and damages

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, government actions, labor disputes, transportation delays, customs delays, or other events that are unforeseeable and unavoidable.

13. Dispute Resolution

Disputes shall be resolved as follows:

• First, parties shall attempt to resolve disputes through good faith negotiations
• If negotiations fail, disputes shall be submitted to mediation
• If mediation fails, disputes shall be resolved through binding arbitration
• Arbitration shall be conducted in accordance with Canadian arbitration rules
• Arbitration shall take place in Hawkesbury, Ontario, Canada
• Each party shall bear their own legal costs unless otherwise determined by the arbitrator

14. Termination

These terms may be terminated:

• By either party with 30 days written notice
• Immediately upon material breach by either party
• Upon insolvency or bankruptcy of either party
• Upon violation of applicable laws or regulations
• Termination does not affect rights and obligations that have already accrued
• Confidentiality and indemnification obligations survive termination

15. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of Ontario, Canada. Any legal proceedings shall be conducted in the courts of Ontario, Canada, and both parties consent to the jurisdiction of such courts.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

17. Entire Agreement

These terms, together with any service agreements, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and communications relating to the subject matter. No modification of these terms shall be effective unless made in writing and signed by both parties.

18. Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

19. Assignment

Neither party may assign these terms or any rights or obligations hereunder without the prior written consent of the other party, except that Company may assign these terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

20. Notices

All notices required under these terms shall be in writing and delivered to:

21. Changes to Terms

Company reserves the right to modify these terms at any time. Changes will be posted on our website and will become effective 30 days after posting. Continued use of our services after changes become effective constitutes acceptance of the modified terms.

22. Contact Information

For questions about these Terms of Service, please contact us:

For legal inquiries, please include "Terms of Service Inquiry" in the subject line of your email.