Terms of Service

1. Acceptance of Terms

By accessing and using the ImportationDotCA Inc. website, you accept and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

ImportationDotCA Inc. provides wholesale import and distribution services for products including but not limited to: confectionery, home décor items, and hospitality supplies. All products are offered subject to availability and our standard terms and conditions.

3. Quotations and Pricing

All quotations provided are estimates and subject to change based on market conditions, exchange rates, and actual order quantities. Final pricing will be confirmed upon order placement. Prices are in Canadian dollars unless otherwise specified.

4. Payment Terms

Payment terms will be established based on your business relationship and order volume. Standard terms may require advance payment or deposits for first-time customers. We accept various payment methods including bank transfers and commercial payment instruments.

5. Shipping and Delivery

Delivery timelines are estimates and may vary based on shipping methods, customs clearance, and other factors beyond our control. ImportationDotCA Inc. is not responsible for delays caused by customs, carriers, or other third parties. Risk of loss passes to buyer upon delivery to carrier.

6. Product Quality and Returns

We strive to provide high-quality products from authorized suppliers. Returns and exchanges are subject to our return policy, which must be discussed and agreed upon before order placement. All products are sold "as-is" subject to inspection upon delivery.

7. Limitation of Liability

To the maximum extent permitted by law, ImportationDotCA Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products. Our total liability shall not exceed the value of the specific order in question.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, are the property of ImportationDotCA Inc. and are protected by copyright and trademark laws. Unauthorized use is prohibited.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@importationdot.ca

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST